Privacy policy

Privacy Policy La Galleria Collection

http://www.la-galleria.be

About our privacy policy

La Galleria Collection cares deeply about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by La Galleria Collection. The effective date for the validity of these conditions is 25/02/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

In this Privacy Policy, the terms "personal data", "processed" and "data controller" shall have the meaning attributed to them in Directive 95/46/EC on data protection, the Belgian Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data and its implementing decrees – and from 25 May 2018 in the successive legislation, the General Data Protection Regulation (and any Belgian law and/or decree for its implementation).

Processing of personal data

Welcome to our website (www.la-galleria.be; hereinafter the 'website'). We respect at all times your right to privacy as a customer or visitor to this website. To make it clear how we handle the data you provide to us, we have drawn up a Privacy Policy. This Privacy Policy applies when you visit our website without making any purchases, when you register on the website and when you use our services to purchase products. If you have not yet read the General Terms and Conditions of Sale and the Terms of Use of this website, we request that you do so.

By using this website, you agree that the personal data collected through the website will be processed in accordance with this Privacy Policy. You also accept that we may need to process your personal data for the performance of a contract or order. Please do not use this website if you are not satisfied with the contents of our Privacy Policy.

The website is owned by La Galleria Collection, a Belgian company with registered office Antwerpsesteenweg 857, 9041 Gent, Belgium with trade register number, tax number and VAT number BE0833203274. La Galleria Collection acts as a "data controller" within the meaning of applicable law when processing your personal data.

We collect two types of information when you visit our website:

– Personal data: The personal information we may collect and process may include your name, email address, postal address, telephone number, IP address, and billing and credit card information (for order processing purposes only).

– Non-Personal Information: We may also collect information about which pages you visit on this website and the address/location of the site from which you came to visit this website. Please note: this information is used for analytical purposes only and will not be used to identify you or to contact you personally. This information is used to broaden our understanding of demographics in general, to identify our customers' needs and trends, to make better and more relevant offers, and to ensure that the design of our website is user-friendly and to to increase ease of use.

Purposes of the processing of personal data

We may process your personal data to manage your orders, to provide you with information about our products when you request it, to provide you with the best service and to ensure that our offer is as current and relevant as possible. Your personal data will be used for the above purposes by authorized employees, consultants, advisors, service providers and representatives of La Galleria Collection.

Please note that under no circumstances do we share personal data with third parties unless we are required to do so by law, such as by warrant or court order, or at your request. It is possible that we share non-personal data in combination with non-personal data of other users (such as the site analyzes mentioned above) with third parties.

This is, for example, to generate statistics about the number of unique visitors to our website, about the demographic breakdown and generally about the actions our visitors take on our website. Third parties may include advertisers, suppliers, website tracking services and other similar parties.

Cookies

Cookies are small text files or pieces of information that are stored on your computer (or mobile device, as the case may be) when you visit our website. Some parts of this website are run thanks to the cookies installed on your computer. There are various sources of information about cookies on the internet.

This website uses cookies to track your ordering process, save personal preferences and help us provide you with targeted content. Cookies also provide a smoother user experience by remembering your personal preferences and allowing you to log in faster. When you visit our website, you will be asked to accept or decline the cookie technology. You can also choose to accept or decline all cookies in your web browser. We do not share our cookies with any other site.

Below is a summary of the data that is stored on the website via cookies:

– A session variable that is anonymized.

– IP address location data

– Google Analytics / GTM variables according to Google's guidelines

– Google Webmaster Tools

– The image ratio and responsive image variable: this indicates whether you are surfing on a mobile device or not. 

Google Analytics

Cookies are placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website.

This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

La Galleria Collection mailings

La Galleria Collection will only save your email address if you provide it to us. This email address is used to notify you about updates to our website and for marketing purposes, such as information about new products. We will never pass this email address on to third parties, so no other parties will contact you. You can always unsubscribe from our newsletter by clicking on the link in one of the newsletters you receive.

Safety

Your personal data is stored on a secure server. We make every effort to ensure the security of any data you provide to us through appropriate technical and organizational means. La Galleria Collection reserves the right to refuse (including but not limited to) any customer by canceling or refunding orders, to close accounts or block customer access if suspected of fraudulent or malicious activity. Only one account per person is allowed. This does not affect your statutory rights.

Your rights

You have the right to access your personal data, to require that your personal data be amended if and insofar as you can demonstrate that this data is incorrect, to order the deletion of your personal data if the conditions of the General Data Protection Regulation are complied with, object to the processing of your personal data for reasons related to your personal situation and/or to request that it be restricted, and request a copy of your personal data in a structured, commonly used and machine-readable format. You also have the right to withdraw your consent to the processing of your personal data at any time, provided the conditions of the General Data Protection Regulation are complied with. However, you accept that any processing prior to such withdrawal will not affect the lawfulness of processing based on your consent prior to withdrawal. To make any request regarding your data, please contact us at la.galleria@skynet.be. If you deem it necessary, you also have the right to lodge a complaint with the relevant supervisory authority regarding our use of your personal data.

Where requests are manifestly unfounded or excessive, for example because of their repetitive nature, we may either (i) charge a reasonable fee, taking into account the administrative costs of providing the information, communicating or taking the requested action, or (ii) refuse to comply with the request.

Duration of the storage of your personal data

The personal data that you send to us via this website is stored in our databases. We will retain your personal data for as long as your account is active, if we have an ongoing contract with you or as long as it is necessary to provide you with the services you have requested or to answer questions or resolve any disputes. We may also need to keep your personal data for a reasonable period of time to enable us to comply with legal obligations, resolve disputes and comply with the obligations of any agreements entered into.

After this period, your data will be removed from our database.

Amendments to this Privacy Policy

We reserve the right to update, modify or remove any part of this Privacy Policy at any time. Any changes will be posted here immediately and it is your responsibility to check regularly to see if anything has changed. However, we will contact you directly if we decide to use your personal data in a way that violates the agreed Privacy Policy. You will then be given the choice of whether or not to be included in the new use.

Contact details 

The Gallery Collection
Antwerpsesteenweg 857, 9041 Ghent, Belgium
T +32(0)92590441
AND la.galleria@skynet.be

Contact person for privacy matters

Michelle Braeckman